Detailed Work Instructions
Explains how the process/task should be done at a detailed level (this contains everything a person needs to know to complete the task/process).
Standard Operating procedure
Explains how the process/task should be done at general level.
Task/Process map/flowchart
This is a graphical and sequential representation of the main steps/activities that need to be performed to complete the task/process.
Input/Output Files
These are examples of input data (e.g. a pdf with the bank statement) and output data (SAP report with matched payments)